Welcome to Mylk Bar Vegan Sweets! Your one stop shop for all vegan lollies in Australia.
Are all your sweets vegetarian/vegan?
Yes! All our sweets are 100% vegan and free from gelatine, honey, cochineal, milk, animal derived E numbers or colours, eggs and beeswax. Please note they are manufactured in facilities which handle allergen foods such as nuts, dairy, beeswax and gluten.
Are your sweets gluten free?
Some of our sweets are gluten free. You can download an ingredients list here. We cannot ensure that the factories the sweets are made in do not handle gluten ingredients. From February 2020 we will have a mixed gluten free bag.
How much does shipping cost?
Shipping is dependant on the weight of an order with pricing between $7 - $14 for Standard Post, $8.50 - $15 for Express Post.
How long does shipping take?
All of our sweets are currently hand picked so dispatch times may be 1-2 working days from ordering. We currently use Australia Post with their standard shipping arriving within 2-7 business days and express 1-4 business days.Check with Australia Post if your order is delayed past the due date, they will be able to help you with detailed information on your parcel location.
At very busy periods such as Christmas, Black Friday, Cyber Monday, Click Frenzy, New Years, Easter etc there will potentially be delays in shipping that are out of our control once items have been posted. Arrival dates can be between 5-12 business days during those periods which are at the hands of AustPost.
Do you offer wholesale?
Yes! We have a wholesale price point set up for shops, cafes and other retail business! Get in touch for more details at: email@example.com
Do you issue refunds?
Due to our products being classed as perishable goods we can not offer a refund or return for change of mind. If you wish to raise a refund request, please notify us in writing at firstname.lastname@example.org. We will require photos if the box is damaged. You must notify us within 3 days of receiving your box to be eligible for a refund.