Chocolate Hot Weather Policy

Unfortunately refunds will not be given due to melted items so please consider all of this prior to purchasing.

Chocolate is easily meltable in Australian Spring and Summer due to having a hot climate so we have a policy that no refunds are given during this time for melted stock and this is up to the customer to decide if they are willing to risk this happening to their items. 

What you can do to POTENTIALLY* avoid melting:

• Select Express shipping.
• Check the temperature in your area before ordering. We ship from Melbourne Metro.
• Place orders at the beginning of the week so they don’t sit in the depot over the weekend.

* Even with taking these actions can result in items melting if it is too hot and will still not qualify for a refund.